Get in Touch
Questions, corrections, press inquiries, and privacy requests are welcome here. The Pillow HQ is maintained by a small editorial team, so replies may take a little time, and response quality can vary by request type.
For general contact, email support@thepillowhq.com. Typical response time is within 2 business days.
Business Entity
Lux Lane and Co
PO Box 740
Kingswood NSW 2747
What We Cannot Help With
- Order status questions — please contact the brand or retailer where the purchase was made.
- Refund requests — these must be handled by the brand or retailer.
- Shipping problems — the seller or carrier can usually address these directly.
- Technical issues with a product — the brand’s support team is the right place to start.