Get in Touch
Questions, corrections, press inquiries, and privacy requests are welcome. The Pillow HQ is supported by a small editorial team, so responses may take a little time and individual experiences may differ.
For general contact, email support@luxlanemedia.com. Messages are typically answered within 2 business days.
Business Entity
Lux Lane Media
29 Lemongrove Rd
Penrith NSW 2750
Australia
What We Cannot Help With
- Order status updates — please contact the brand or retailer where the purchase was made.
- Refund requests — these are handled by the brand or retailer where purchased.
- Shipping problems — the brand or retailer should handle delivery concerns directly.
- Technical issues with a product — support must come from the brand or retailer.