Get in Touch
Questions, corrections, reader feedback, press inquiries, and privacy requests are welcome here. The Pillow HQ is supported by a small editorial team, so replies may take a little time; individual experiences may differ, but messages are reviewed carefully.
For general contact, email support@luxlanemedia.com. Typical response time is within 2 business days.
Business Entity
Lux Lane Media
PO Box 740
Kingswood NSW 2747
What We Cannot Help With
- Order status questions — please contact the brand or retailer where the purchase was made.
- Refund requests — these are handled by the brand or retailer.
- Shipping problems — please reach out to the seller directly.
- Technical issues with a product — support must come from the brand or retailer.